Refund policy

ELEV8 WELLNESS RETURN & REFUND POLICY

Because our wellness supplements are consumable products produced and fulfilled on demand, we cannot accept returns or exchanges for buyer’s remorse, preference changes, or products that have been opened, used, or returned without prior authorization. Please do not send products to our business contact address.

DAMAGED, DEFECTIVE, MISPRINTED, OR INCORRECT ITEMS
Please inspect your order when it arrives. If an item is damaged, defective, misprinted, or incorrect, email elev8enterprisesinc@gmail.com within 30 days of delivery. Include your order number, a description of the issue, and clear photographs of the product and packaging. Approved claims caused by a fulfillment error will be replaced or refunded at no additional cost.

LOST PACKAGES
Claims for packages lost in transit must be submitted within 30 days after the estimated delivery date. We are not responsible for delivery failures caused by an incomplete or incorrect address supplied at checkout.

WRONG OR INCOMPLETE ADDRESS
If a shipment is returned because the customer supplied an insufficient, incomplete, or incorrect address, the customer is responsible for any reshipment cost after providing a corrected address.

UNCLAIMED SHIPMENTS
If a shipment is returned as unclaimed, the customer is responsible for any reshipment cost.

CANCELLATIONS
Contact us immediately if you need to cancel or change an order. Because orders move quickly into production, cancellation is not guaranteed after fulfillment has begun or the product has been prepared.

REFUNDS
If a refund is approved, it will be issued to the original payment method. Processing time depends on your bank or payment provider. Original shipping charges are non-refundable except when the order was damaged, defective, incorrect, or lost due to a fulfillment error.

CONTACT
For order support, email elev8enterprisesinc@gmail.com and include your order number.